Engaging consumers with energy info: better language, design, and layout needed

February 9, 2012 at 5:03 pm

Energy usage and tariff information generally isn’t easy to understand. To get input on how to solve this problem, U.K. energy regulator Ofgem has been conducting workshops with consumers across Great Britain. The new Consumer First Panel Report lists suggestions from consumers to help them better understand and engage with the electricity and gas market…

Full post: Consumers want better language, design, and layout for energy information

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Entry filed under: consumer energy feedback, UK.

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